Solutions Engineer - Tableau
WHO WE ARE:
Keyrus Group is a trusted leader in Data Intelligence with offices across the globe in 17 countries. Keyrus US represents the United States, where our expert team provides strategic data engineering, data discovery, and data science solutions for our clients, primarily in the retail, non-profit, and financial services industries.
About the Job
Keyrus US seeks an experienced Tableau Solutions Architect to engage with sales and delivery teams to drive value for current and prospective customers to achieve revenue targets. This will be accomplished through strong technical abilities and outstanding interpersonal and presales skills. The Solutions Architect will also be hands-on in leading the delivery of solutions to complex projects in conjunction with the delivery teams at Keyrus.
Responsibilities
Pre-sales support
- Focus primarily on working with Sales to land new clients and with Delivery Leads to expand those accounts
- Provide subject matter expertise to support sales teams and business development as the primary technical resource in driving new business
- Prepare content with the Account Executives and participate in prospect calls
- Become a trusted advisor for prospective customers by understanding their business and by extension, the use cases and technical requirements to design the appropriate solution recommendation that will drive value
- Bring Tableau Desktop & Server expertise to process
- Determine how Tableau fits best in the client environment, recommending best practices, organizing content, and troubleshooting
- Provide expertise to clients in converting from Tableau Server to Tableau Cloud
- Facilitate the knowledge transfer to go-forward delivery teams when the appropriate milestone is reached in the sales or delivery process
- Build customized demos with client data and/or minimal viable product solutions
- Provide technical advisory on Statements of Work/Contracts, inclusive of scoping technical requirements, and providing dependencies/ assumptions to ensure clarity with clients/prospective clients
Delivery
- Participate in post-sales handoff to Delivery as needed to ensure successful outcomes
- Ensure delivery staff is aware of tech/biz issues our clients hired Keyrus to address
- Consistency tech approach from the sales process to delivery
- Drive the implementation of modern and best-practice design principles
- Provide oversight on strategic engagements, ensuring the Keyrus team follows best practices, but also leading our clients in the appropriate direction on Tableau infrastructure/server deployments and dashboard visualizations
- Act as lead developer or technical supervisor on strategic/complex engagements
Tableau Tech Lead
- Be a product expert and keep up to date with new feature releases, key use cases, integration capabilities, and customer success stories
- Stay current on the competitive landscape and emerging technologies and identify feedback and suggestions relevant to product, engineering, sales, and marketing
- Participate globally in internal user-groups
- Be a go-to person for advanced questions from the internal team
- Create content to be shared internally, globally, and with the marketplace with support from Marketing
Skills and experience
- Several years of experience in technical/pre-sales with solid customer presentation skills
- 5+ years experience as a developer on complex Tableau projects
- Exposure to Power BI, Qlik, and other BI tools is a plus
- Multiple Tableau certifications
- Extrovert who enjoys initiating connections with others
- A strong can-do attitude to overcome hurdles
- Advanced PowerPoint
- Department
- Go to Market
Workplace & Culture
We have a dedicated team of employees who volunteer to organize regular social events, from happy hours to trivia nights. Want to learn more about life at Keyrus? Check out our benefits and perks.
Solutions Engineer - Tableau
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